Terms of Service
Last Updated: 1 November 2025
These Terms of Service ("Terms") govern access to and use of the websites, applications, tools, and services provided by TabSpace AI Pte. Ltd. and its affiliates, including TabSpace Technologies Sdn. Bhd. (collectively, "TabStudio", "we", "our", or "us"). By creating an account, accessing, or using any TabStudio service (the "Services"), you ("Customer", "you", or "your") agree to these Terms.
If you use the Services on behalf of a company or organisation, you represent that you are authorised to accept these Terms on its behalf and to bind it to these Terms.
1. Who We Are; Contracting Entity
Controller / Service Provider: TabSpace AI Pte. Ltd., Singapore
Regional Processor / Sub-Processor: TabSpace Technologies Sdn. Bhd., Malaysia
Contact (including legal notices and abuse reports): legal@tabspace.ai
These Terms incorporate by reference our Privacy Policy (EU-first data residency, GDPR-aligned) and any order forms, enterprise agreements, or data processing agreements ("DPA") executed between you and us.
2. Eligibility; Accounts
2.1 Minimum Age. You must be at least 13 years old (or 16 where required by EU/UK law).
2.2 Account Security. You are responsible for all activity under your account, maintaining the confidentiality of credentials, and promptly notifying us of any suspected compromise.
2.3 Organisation Accounts. If you register using a business email domain, your organisation may control and administer the account and content.
3. Service Scope; Beta & Trials
3.1 Services. TabStudio provides AI-assisted creative tools, including video/image generation, asset management, collaboration, and related features.
3.2 Beta/Experimental Features. Certain features may be identified as "Beta," "Labs," or "Preview." They are provided AS IS for evaluation only and may be modified or discontinued at any time.
3.3 No Professional Advice. Outputs are machine-generated and may contain inaccuracies. We do not provide legal, medical, financial, or professional advice.
4. Subscriptions, Credits, Payments, Taxes
4.1 Plans & Billing. Access may require a paid subscription and/or usage-based credits. Prices and features are as presented at checkout, on the order form, or in your admin console.
4.2 Auto-Renewal. Subscriptions renew automatically for the then-current term unless cancelled per Section 14.
4.3 Refunds. Except where required by law or expressly stated otherwise, fees are non-refundable. Unused credits expire per plan terms.
4.4 Taxes. Fees are exclusive of all applicable taxes, duties, and levies; you are responsible for these.
4.5 Payment Processor. We may use third-party processors (e.g., Stripe). Your use of their services may be subject to their terms.
5. Your Content; Licences to TabStudio
5.1 "Customer Content." Any data, text, images, audio, video, prompts, instructions, storyboards, and other materials you upload or provide to the Services.
5.2 Ownership of Customer Content. As between you and TabStudio, you retain all rights, title, and interest in and to your Customer Content, subject to the licences granted in these Terms.
5.3 Operational Licence to TabStudio. You grant TabStudio a worldwide, non-exclusive, royalty-free licence to host, reproduce, process, adapt, transmit, and display Customer Content solely to provide and support the Services (including caching, transcoding, backup, content moderation, security, and product improvement based on aggregate/anonymous telemetry).
5.4 AI Training. By default, Customer Content is not used to train TabStudio's AI models. We will only use Customer Content for model training if you expressly opt-in (you may withdraw consent at any time). This does not restrict our use of aggregated or de-identified operational data for safety, reliability, or efficiency.
6. AI Outputs; Co-Ownership (Joint IP)
6.1 "Outputs." Content and materials generated or assisted by the Services in response to your inputs or configurations (e.g., videos, images, text).
6.2 Platform IP. TabStudio retains all rights in the Services, models, algorithms, software, templates, UI/UX, and brand. No rights are granted except as expressly stated.
6.3 Joint Ownership of Outputs (O3). Unless otherwise agreed in a signed enterprise addendum, you and TabStudio shall be co-owners of Outputs on a worldwide, perpetual, irrevocable, royalty-free basis. Each co-owner may use, reproduce, modify, distribute, publicly perform/display, and licence Outputs without accounting to the other, provided that:
- (a) you must ensure your use of Outputs complies with applicable law and Section 8 (Acceptable Use);
- (b) TabStudio shall not assert IP claims against you for your use of Outputs you generated;
- (c) neither party shall use Outputs to claim endorsement by the other or to misuse the other's trademarks;
- (d) this joint ownership does not include a licence to use the other party's pre-existing IP (logos, trademarks, or third-party rights embedded in Customer Content), which remain owned by their respective owners.
6.4 Enterprise Option. For customers requiring exclusive ownership of Outputs, TabStudio offers an Enterprise Addendum that can supersede Section 6.3 with "User Owns Output; Limited Licence to TabStudio."
6.5 Moral Rights. To the maximum extent permitted by law, each party waives (or agrees not to assert) any moral rights in the Outputs as against the other party and their licensees.
Note: IP laws vary by jurisdiction. The contractual rules in Section 6.3 govern the relationship between you and TabStudio, regardless of local default rules for "joint works."
7. Feedback
If you provide suggestions, ideas, or feedback, you grant TabStudio a perpetual, irrevocable, worldwide, royalty-free licence to use and exploit such feedback without restriction or obligation.
8. Acceptable Use (Strict)
You agree not to use the Services or Outputs to:
- Violate any law or third-party rights (IP, privacy, publicity, contractual, or confidentiality obligations).
- Generate or distribute illegal, harmful, fraudulent, deceptive, malware, or spam content.
- Engage in hate, harassment, threats, extremist or terrorist content, or incitement to violence.
- Generate sexually explicit content involving minors or exploitative/abusive material; or non-consensual intimate imagery (including deepfakes).
- Create deceptive or manipulative political persuasion, unlawfully interfere with civic processes, or impersonate others.
- Infringe biometric/likeness rights: any use of real persons' faces/voices requires you to secure all necessary consents and comply with applicable laws.
- Bypass technical controls, rate limits, or attempt to reverse-engineer the Services.
- Benchmark or train separate models on Outputs where prohibited by law or an applicable order form.
- Interfere with or disrupt the Services, networks, or third-party integrations.
We may suspend or terminate accounts for violations and may block or remove content/Outputs that breach this Section.
9. Third-Party Services; Open Source
The Services may interoperate with third-party products (e.g., payment processors, cloud providers, analytics). Your use of such products is subject to their terms and policies. Certain components may be provided under open-source licences; where applicable, those licences govern that code.
10. Privacy; Data Protection
Our Privacy Policy explains how we collect and process personal data, including EU-first data residency, international transfers under SCCs and Art. 46 GDPR, and data subject rights. For enterprise processing, our DPA applies where executed. Contact: legal@tabspace.ai
11. Intellectual Property Notices; Takedowns (DMCA-style)
If you believe content or Outputs infringe your IP, notify us at legal@tabspace.ai with: (a) identification of the copyrighted work or mark, (b) identification of the infringing material, (c) your contact information, and (d) a statement of good-faith belief and authority to act. We may remove or disable access and may terminate repeat infringers.
12. Service Changes; Availability
We may enhance, modify, or discontinue features with advance notice where practicable. The Services may be unavailable from time to time due to maintenance, updates, or network incidents. No 100% uptime guarantee is provided unless expressly set in an SLA.
13. Security
We implement industry-standard safeguards (encryption in transit/at rest, RBAC, auditing, incident response). You are responsible for securing your devices, networks, and any API keys or credentials issued to you.
14. Term; Suspension; Termination
14.1 Term. These Terms commence on the earlier of account creation or first use and continue until terminated.
14.2 Your Termination. You may terminate at any time by cancelling your plan and ceasing use.
14.3 Our Suspension/Termination. We may suspend or terminate for: (a) material breach (including Section 8), (b) non-payment, (c) legal or safety reasons, or (d) upon discontinuation of the Services.
14.4 Effect. Upon termination, your right to access the Services ceases. Sections intended to survive (including 5–9, 11–19) will survive. We will handle Customer Content per the Privacy Policy and any DPA.
15. Disclaimers
THE SERVICES AND ALL OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY OF OUTPUTS. YOU ACKNOWLEDGE THAT AI OUTPUTS MAY BE INACCURATE, INCOMPLETE, OFFENSIVE, OR OTHERWISE UNSUITED TO YOUR PURPOSES.
16. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
(a) NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, GOODWILL, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY;
(b) EACH PARTY'S AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS SHALL NOT EXCEED THE AMOUNTS PAID OR PAYABLE BY YOU TO TABSTUDIO IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR USD 1,000, WHICHEVER IS GREATER;
(c) NOTHING EXCLUDES LIABILITY THAT CANNOT BE EXCLUDED BY LAW.
17. Indemnity
You will defend, indemnify, and hold harmless TabStudio and its affiliates, officers, directors, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your Customer Content; (b) your use of the Services or Outputs in violation of these Terms or law; (c) alleged infringement or misuse of third-party rights (including likeness/biometric rights) by your Content or your use of Outputs; or (d) your breach of Section 8.
18. Governing Law; Venue
These Terms and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them are governed by the laws of Singapore, without regard to conflicts of law principles. The parties submit to the exclusive jurisdiction of the courts of Singapore. Each party may seek injunctive or equitable relief in any court of competent jurisdiction.
19. Export Controls; Sanctions
You represent that you are not located in, under the control of, or a national or resident of any country or entity subject to embargoes or sanctions and will not use the Services for prohibited end uses.
20. Force Majeure
Neither party is liable for delays or failures due to events beyond its reasonable control, including acts of God, labour disputes, internet or cloud provider failures, governmental actions, or cyber incidents.
21. Changes to These Terms
We may update these Terms from time to time. Material changes will be notified via the Services or email. Your continued use after the effective date constitutes acceptance.
22. Miscellaneous
22.1 Entire Agreement. These Terms, the Privacy Policy, any applicable order forms, and any DPA constitute the entire agreement and supersede all prior understandings.
22.2 Severability. If any provision is held invalid, the remainder remains in effect.
22.3 Assignment. You may not assign or transfer these Terms without our prior written consent; we may assign to an affiliate or in connection with a merger, acquisition, or asset sale.
22.4 No Waiver. A failure to enforce any provision is not a waiver.
22.5 Notices. Notices must be sent to legal@tabspace.ai (and to your registered email for notices we send you).
22.6 Headings. Headings are for convenience only and do not affect interpretation.
23. Enterprise Terms
For enterprise customers, a signed order form and/or Enterprise Addendum (including DPA, security exhibits, SLAs, and custom IP clauses) may modify these Terms. In case of conflict, the signed agreement controls.